To an end user, a good audio visual solution is one that is available in the room where you need it, is easy to use, even by a technology novice – and doesn’t crash during an important meeting.  Those expectations may sound simple, but making it a reality requires deep expertise.

OE meets user demands – and your business goals – through our end-to-end services and the most comprehensive ongoing support in the industry. Our team of highly trained system engineers, technicians and project managers will match the right technology to your needs, ensure that it integrates smoothly with your IT infrastructure, provide user-friendly interfaces and documentation, oversee a smooth installation, and promptly address any issues you may have.
 

SERVICES

• System DesignCombining smart thinking and creative ideas to design effective, functional spaces that meet your technical, aesthetic and budget requirements.
• Infrastructure SpecificationSpecifying every project detail, from conduits to electrical requirements to bandwidth and networking needs.
• Project Management Keeping schedules, budgets and plans on track, from project kick-off through quality control testing and final signoff.
• InstallationWiring and testing all racks in our lab, then ensuring successful onsite installation.
• Programming Creating customized, intuitive touch-control graphical user interfaces.

SUPPORT

• Training Helping everyone on your team make optimal use of your audio visual systems.
• Documentation Providing detailed “quick start” instructions and step-by-step user guides.
• Dedicated Help Desk Answering questions, providing diagnostics and dispatching technicians.
• Support Service & Repair Providing unlimited phone and on-site support, guaranteed response times, after-hours service, preventative maintenance and more.
• OutsourcingAugmenting your staff with trained audio video specialists.